1. Scope and acceptance
These terms apply to Link Exposure Guard for Jira, Link Exposure Guard for Confluence, Issue Readiness Guard for Jira, and Stale Work Guard for Jira (collectively, the “Apps”), provided by Craig Technology Services LLC (“CTS”). By installing or using an App, you represent that you have authority to act for the applicable organization and agree to these product-specific terms.
2. Atlassian Marketplace terms
The Apps are distributed for Atlassian Cloud through Atlassian Marketplace. The applicable Marketplace listing, Atlassian Marketplace terms, Atlassian customer terms, and the end-user license agreement selected in the listing also govern acquisition and use. If those terms conflict with this page, the applicable Atlassian terms or selected end-user license agreement control to the extent of the conflict.
3. License and authorized use
Subject to the applicable listing, payment status, Atlassian terms, and these terms, CTS grants the customer a limited, non-exclusive, non-transferable right to install and use the Apps for the customer’s internal business purposes in supported Atlassian Cloud environments. You may not use an App to violate law, infringe rights, bypass licensing or access controls, disrupt the Forge or Atlassian platforms, or attempt unauthorized access to another customer’s data.
4. Product boundaries
The Apps provide read-only analysis and informational results. They do not edit Jira issues or Confluence pages, visit websites represented by scanned links, remediate findings, guarantee that all risks or workflow problems will be detected, or replace professional security, compliance, legal, records-management, or project-management judgment.
Current per-run limits are 5,000 source records and 250 stored findings, with only one latest report retained. Product behavior, supported environments, and documented limits are described in the app documentation and applicable Marketplace listing.
5. Customer responsibilities
The customer is responsible for authorizing installation, assigning appropriate Atlassian administrators, reviewing requested scopes, configuring policies and allowlists, evaluating results in business context, maintaining its Jira or Confluence data, and deciding whether and how to remediate a finding. Do not submit passwords, API tokens, or unnecessary sensitive customer content in support requests.
6. Privacy and security
App data access, processing, Forge-hosted storage, retention, deletion controls, and security boundaries are described in the Atlassian Apps Privacy & Security disclosure. Atlassian separately controls the Jira, Confluence, Marketplace, and Forge platforms under its terms.
7. Fees, licensing, and taxes
Prices, evaluation periods, billing, renewals, refunds, and taxes are determined by the applicable Marketplace listing and Atlassian’s billing terms. CTS does not separately collect payment-card information through these Apps.
8. Support and changes
Product support is available at contact@craigtechservices.com. Include the app name and enough non-sensitive detail to reproduce the problem. CTS may update an App to correct defects, maintain platform compatibility, improve security, or change features. Material terms changes will be reflected by updating the effective date on this page.
9. Availability and warranties
The Apps depend on Atlassian Cloud, Forge, Marketplace licensing, customer configuration, and third-party network availability. To the maximum extent permitted by applicable law and the governing Marketplace or end-user license terms, the Apps are provided “as is” and “as available,” without warranties not expressly stated in the applicable listing or written agreement.
10. Limitation and governing terms
Any liability, indemnity, termination, dispute, and governing-law provisions in the applicable Atlassian Marketplace terms or selected end-user license agreement apply. Where those documents do not address an issue, applicable law governs; nothing on this page limits rights or remedies that cannot legally be limited.
11. Contact
Questions about these terms may be sent to contact@craigtechservices.com.